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Support

Contact Us

Do you have any questions?

We’re here to help! If you have any questions about your order, our products, or need assistance, feel free to reach out to us through email or chat.

Our Emails

  • General Support: support@brugo.global
  • Order Inquiries: orders@brugo.global
  • General Inquiries/Wholesale: info@brugo.global

Our Locations

New York Office

108W 39th Street

Ste 1006 #2015

New York, NY 10018, USA

+1 762 758 7729

Sydney Office

1/457-459 Elizabeth Street

Surry Hills, NSW 2010, AU

We aim to respond to all inquiries within 6-24 hours, Monday through Friday.

Free Shipping

We offer free tracked shipping on all orders.

1 Year Warranty

Our products are built to last. If anything goes wrong due to a manufacturing defect within the first year, we’ll repair or replace completely for free.

24/7 Customer Support

Got a question or need help? Our dedicated support team is available 24/7 to assist you with anything related to your order or product.

60 Day Money Back Guarantee

We're so sure that you will love our products but if you’re not completely satisfied with your espresso experience, return your order within 60 days for a full refund. No hassle and no questions asked.